Responsible Gaming
Gaming Should Be Entertainment
At Fair Go Casino Australia, we believe that gambling should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. It's important to approach gaming with realistic expectations and to gamble only with money you can afford to lose.
Please remember: the house always has an edge. Games of chance are designed so that, over time, players lose money. Never gamble with money needed for essentials like rent, food, or bills.
Age Verification
In Australia, you must be 18 years of age or older to participate in gambling activities. This is a legal requirement that we strictly enforce.
If you are under 18, please do not attempt to access gaming services. If you suspect someone underage is gambling, please report it to the relevant authorities or contact us directly.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Be aware of these warning signs:
- Chasing Losses: Continuing to gamble to recover money you've lost
- Hiding Gambling: Keeping your gambling activities secret from family or friends
- Increased Time and Money: Spending more time gambling or wagering larger amounts than intended
- Neglecting Responsibilities: Missing work, school, or family commitments due to gambling
- Borrowing Money: Taking loans or using credit to fund gambling activities
- Loss of Control: Being unable to stop or reduce gambling despite wanting to
- Mood Changes: Becoming irritable, anxious, or depressed when not gambling
- Relationship Problems: Experiencing conflicts with loved ones over gambling habits
- Using Gambling to Escape: Gambling to cope with stress, anxiety, or other emotional problems
If you recognise any of these signs in yourself or someone you know, help is available.
Self-Help Tools & Protections
We provide several tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount of money you can deposit within a specified period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount of money you're willing to lose over a set timeframe
- Time Limits: Set automatic session time limits to remind you when you've been playing for a certain duration
- Reality Checks: Enable pop-up reminders during gaming sessions to help you stay aware of your activity
- Self-Exclusion: Exclude yourself from your account for a period you choose, preventing access to your account and all promotional materials
All these tools are available through your account settings. We encourage you to use them as part of responsible gaming.
Support Organizations in Australia
If you or someone you know is struggling with problem gambling, help is available. Australia has dedicated services to support you:
Gambling Help Online
Website: www.gamblinghelponline.org.au
Australia's national counselling service for problem gambling. Provides free, confidential support via phone, email, and online chat.
Gambling Help Online (Phone Counselling)
Phone: 1800 858 858 (toll-free, 24/7)
Speak with a trained counsellor about gambling concerns at no cost.
Additional Support Services
Other helpful organisations available to Australians:
- Beyond Blue: www.beyondblue.org.au — Support for mental health and wellbeing
- Lifeline Australia: 13 11 14 — Crisis support and counselling
- Gamblers Anonymous: www.gamblersanonymous.org.au — Peer support meetings
International Support (if needed)
- GamCare (UK): www.gamcare.org.uk
- GamStop (UK Self-Exclusion): www.gamstop.co.uk
- Responsible Gambling Council (Canada): www.responsiblegambling.org
- National Council on Problem Gambling (US): www.ncpgambling.org
Take Action Today
If you believe you may have a problem with gambling, please seek help immediately. There is no shame in asking for support — problem gambling is a recognised condition and professional help is effective.
Contact Gambling Help Online on 1800 858 858 or visit www.gamblinghelponline.org.au to speak with a counsellor today.
Your wellbeing is important to us. If you need to take a break from gaming, use our Self-Exclusion tool in your account settings immediately.